TENANT SERVICES
From studio flats to family homes, we have expert knowledge of the local market to guide you through the rental process. We will help relieve the pressure and ease the process of finding your new home.
During your let, if you have any questions at all, please contact one of our team who will be very happy to offer help and advice. Below is our guide to the process of renting through us.
APPLICATION OFFER
Once you have viewed the property you would like to rent you will need to complete an application form, at this stage the details and requirements can be agreed, including occupancy date, duration of the letting, etc. Any offer made is subject to satisfactory references being received and a tenancy agreement being completed.
RESERVING A PROPERTY
A reservation fee is charged to enable the property to be taken off the market, the fee is one week’s rent. Once this fee has been paid we will commence with the referencing process. If the application is successful then the reservation fee is deducted from the monies due at the start of the tenancy. The reservation fee is non-refundable if the prospective tenant pulls out of the deal or the prospective tenant fails on their referencing.
REFERENCING
We will take references on behalf of the landlord. This will include details for the tenants’ employer, any former landlords information, and a copy of their passport. In addition a credit check will be undertaken using an independent referencing company.
Please note that to rent a property the referencing agency requires tenants to earn 30 x 1 months’ rent between them per annum (e.g. 30 x £600 pcm = £18,000 p.a.).
TENANT FEE’s
For information on any applicable fee's, click here.
COMPLETION AND CHECK-IN
Once your reference has been accepted and returned to us, you will be required to sign an assured shorthold tenancy agreement. On your move in date you will receive a copy of this AST, as well as other legal information, keys and the inventory. Before your tenancy begins we require the first month’s rent, deposit and administration fee in cleared funds. All our tenancy agreements are Assured Shorthold Tenancies unless otherwise stated.
TENANTS CONTENT INSURANCE
We can point you in the direction of companies that will offer contents insurance and liability insurance.
TENANCY DEPOSIT SCHEME
The deposit is normally equivalent to five weeks rent. The deposit will be held with the deposit protection scheme (DPS) in accordance with ARLA and government regulations. This means that it is protected both during and after your tenancy. When you vacate the premises we will negotiate any proposed deductions to help both tenant and landlord reach an agreement. All deposits must be protected by law so if you are considering renting through a private landlord or another agent, ensure that they comply with the legal requirements by asking which Tenancy Deposit Scheme they are registered with.